Privacy Policy

1. Overview & Commitment

At NOVARIX (operating at novarixshop.tech), we treat your personal privacy and data integrity with the highest standard of care. This Privacy Policy outlines what information we collect, how it is safeguarded, and how you retain complete control over your personal data when using our storefront and order services.

2. Information We Collect

We only collect information essential for fulfilling your orders and improving your shopping experience:

• Account Data: Name, email address, profile avatar, and encrypted credentials when you register or sign in using Google OAuth.
• Delivery Information: Shipping street address, city, state, postal PIN code, and contact phone number.
• Order History: Product items ordered, quantities, totals, reward scratch cards, and coupon usage records.
• Technical Diagnostics: IP address, device browser type, and anonymous session telemetry to safeguard against fraud.

3. Payment Security & Razorpay

We NEVER store, log, or have access to your full credit/debit card numbers, CVVs, or bank net banking passwords.

All online transactions are processed through our PCI-DSS Level 1 compliant payment partner, Razorpay, using standard 256-bit TLS/SSL encryption. When you complete checkout, your payment details are transmitted directly to Razorpay through their secure tokenized iframe.

4. How We Use Your Data

Your data is used strictly for legitimate business operations:

• Processing, packing, and delivering your ordered goods.
• Generating invoices and dispatching SMS/email tracking updates.
• Managing your reward discounts, coupons, and scratch cards.
• Preventing fraudulent orders and maintaining platform security.

We will NEVER sell, rent, or trade your personal information to third-party advertisers or data brokers.

5. Contacting Our Data Protection Officer

If you have questions about your data, wish to request data deletion, or want to update your preferences, please contact us at: