Customer Satisfaction

Returns & Refund Policy

Simple, transparent 7-day return guarantee with door-step reverse pickup.

1. 7-Day Hassle-Free Returns

We stand behind every product we sell. If you receive a product that is defective, damaged, or not as described, you may request a free replacement or full refund within 7 days from the delivery date.

2. Return Eligibility Guidelines

  • The product must be unused, unwashed, and in its original condition.
  • Original manufacturer packaging, barcodes, tags, and all included accessories must be intact.
  • Proof of purchase (Order ID or invoice generated from your account) must be provided.

3. How to Initiate a Return

  1. Go to My Orders in your account.
  2. Select the order containing the item you wish to return.
  3. Click Request Return / Support and choose the reason.
  4. Our courier partner will schedule a doorstep pickup within 48 business hours.

4. Refund Timelines

Once our warehouse receives and inspects the returned item:

  • Online Payments (Razorpay/UPI/Cards): Refund will be credited back to the original payment source within 3-5 business days.
  • Cash on Delivery (COD): You will receive a direct bank transfer (NEFT/IMPS) or store credit coupon within 24 hours of item verification.

Have an item you need to return?

Visit your order history to initiate a claim right now.

Go to My Orders